furiousd Posted March 3, 2018 Report Share Posted March 3, 2018 If you're not comfortable stripping the plate and getting someone local to sew the letters back on, then just send it back and chalk it up as a learning experience. Since it sounds like you don't have a record of your instructions (another lesson learned), just nicely explain the situation. Maybe they'll do it for free. If they charge you, I'd expect about 20 bucks. Shouldn't be the full amount. Quote Link to comment Share on other sites More sharing options...
shilenj Posted March 4, 2018 Author Report Share Posted March 4, 2018 1 hour ago, furiousd said: If you're not comfortable stripping the plate and getting someone local to sew the letters back on, then just send it back and chalk it up as a learning experience. Since it sounds like you don't have a record of your instructions (another lesson learned), just nicely explain the situation. Maybe they'll do it for free. If they charge you, I'd expect about 20 bucks. Shouldn't be the full amount. Thanks furiousd. I hope they'll be able to clean it up for a relatively low cost, maybe even free like you said. I'll have to call them Monday. Should the jersey still look okay when the nameplate comes off? Luckily it's a dark color and isn't an Away white or anything. Hopefully it won't be too noticeable. Quote Link to comment Share on other sites More sharing options...
furiousd Posted March 4, 2018 Report Share Posted March 4, 2018 Black plate should be a really safe strip. Quote Link to comment Share on other sites More sharing options...
mfitz804 Posted March 4, 2018 Report Share Posted March 4, 2018 4 hours ago, shilenj said: It took Blake's about only a month to do my Seguin and return it to me. I'll post pictures at a later time but they did a great job and it came out perfect. I also sent in my Coyotes Kachina Throwback to Artcraft Sports Apparel. The customer service on the phone was great. The woman I talked to told me I didn't need to send any photos to go by or anything and that they had all the materials needed. All she said to send was a note saying I wanted it done to on-ice specifications with the alternate captain's "A" patch. They were very helpful and the turnaround time was only about two weeks. However, I noticed upon receiving the jersey back that they put a nameplate on it. I checked more photos again and the jersey wasn't supposed to have a nameplate at all. Everything else looked fine but the nameplate is definitely not supposed to be there. Now, one of two things happened. Either they made a mistake and put one on or I, who at the time thought the Coyotes didn't have one for on-ice specs for this jersey, made a mistake and perhaps accidentally wrote down that I wanted a matching EDGE nameplate included. With all the jerseys being packaged up and sent out recently, it could very well have been my own fault and I could have just made an error when I wrote down what I wanted done. Since it's the Kachina Throwback, the jersey's black. How would you guys go about having this fixed and done the way it was originally supposed to be done? My best bet I'm sure is to call Artcraft and explain to them what happened and send it back and see if they can strip the nameplate and re-do the lettering without it for another charge (maybe they won't charge me the full customization amount if I'm lucky). Is this what you guys would suggest doing? I don't think I want to touch it myself because I have no experience with doing the work on my own. Since it's a black jersey do you think it'll show much after it's redone correctly without the nameplate? Again, this could easily and likely have been my fault and not theirs. I'd bet on it being me actually. Simple mistake and the first time I messed up customization directions. I just want to get it fixed so it's done the right way. Big pain of having in shipped back and paying extra to fix it now but I learned to be extra careful next time. The nameplate will come off very easy and you should be fine. I don’t know their prices, EPS charges $35 for a new nameplate, sewn on (I’ve always stripped the old one myself so I don’t know what they charge for that). It’s likely somewhere in that neighborhood. Quote Link to comment Share on other sites More sharing options...
mfitz804 Posted March 4, 2018 Report Share Posted March 4, 2018 2 hours ago, furiousd said: If you're not comfortable stripping the plate and getting someone local to sew the letters back on, then just send it back and chalk it up as a learning experience. Since it sounds like you don't have a record of your instructions (another lesson learned), just nicely explain the situation. Maybe they'll do it for free. If they charge you, I'd expect about 20 bucks. Shouldn't be the full amount. I would think that cost is low, but I could be wrong. Also, have you had issues on an away jersey? In my experience the nameplates always come off clean, it’s the numbers I worry about. Quote Link to comment Share on other sites More sharing options...
furiousd Posted March 4, 2018 Report Share Posted March 4, 2018 I've stripped a couple aways with no real issues. I posted a while back about taking the name off a white Stars, but the bucket policy change probably killed the pics. That one took some work to clean up, and I ended up having to take the numbers off too. Been procrastinating on the rest of the cleanup. Quote Link to comment Share on other sites More sharing options...
EdMc28 Posted March 10, 2018 Report Share Posted March 10, 2018 Has anyone sent something to Arena Wear recently? Curious what the turnaround time is these days. Quote Link to comment Share on other sites More sharing options...
thebiggoalie Posted March 10, 2018 Report Share Posted March 10, 2018 3 hours ago, EdMc28 said: Has anyone sent something to Arena Wear recently? Curious what the turnaround time is these days. Probably not that bad since they aren’t cranking out Nash jerseys by the dozen and don’t have to worry about 3-4 playoff sets for another couple of years. Quote Link to comment Share on other sites More sharing options...
lhg39 Posted March 11, 2018 Report Share Posted March 11, 2018 8 hours ago, EdMc28 said: Has anyone sent something to Arena Wear recently? Curious what the turnaround time is these days. I sent them a Winter Classic jersey a little over a month ago. Turnaround was 3 1/2 weeks and they were still getting a good amount of work at the time from th NHL Store. I would think they are back down to 1-2 weeks by now. Quote Link to comment Share on other sites More sharing options...
artificialintuition Posted March 12, 2018 Report Share Posted March 12, 2018 On 3/10/2018 at 5:11 PM, lhg39 said: I sent them a Winter Classic jersey a little over a month ago. Turnaround was 3 1/2 weeks and they were still getting a good amount of work at the time from th NHL Store. I would think they are back down to 1-2 weeks by now. NHL Store as we know it is changing at the end of the season. Fanatics only... Quote Link to comment Share on other sites More sharing options...
TheBZ Posted April 19, 2018 Report Share Posted April 19, 2018 Looking for some help. I've tried like hell to find out who did the Sabres' winter classic jerseys this year to no avail. I emailed Action Spot and they confirmed they didn't - so does anyone know who did? Or at least, who can do them right? I'd probably go with Keener but looking to avoid the US/CA shipping. Quote Link to comment Share on other sites More sharing options...
seedmaya Posted April 21, 2018 Report Share Posted April 21, 2018 On 4/19/2018 at 4:22 PM, TheBZ said: Looking for some help. I've tried like hell to find out who did the Sabres' winter classic jerseys this year to no avail. I emailed Action Spot and they confirmed they didn't - so does anyone know who did? Or at least, who can do them right? I'd probably go with Keener but looking to avoid the US/CA shipping. I was told by both the Sabres Store and EPS that it was EPS who did the game jerseys and the felt kits they sold in the store. Quote Link to comment Share on other sites More sharing options...
LAK74 Posted April 21, 2018 Report Share Posted April 21, 2018 That confirms something I heard but was not certain about- thanks for that info! Quote Link to comment Share on other sites More sharing options...
TheBZ Posted April 22, 2018 Report Share Posted April 22, 2018 Sounds good thank you! Quote Link to comment Share on other sites More sharing options...
tomtucker Posted March 19, 2019 Report Share Posted March 19, 2019 (edited) guess this is the place to ask, can i send the flames reebok retro jersey to EPS to be done correctly? Edited March 19, 2019 by tomtucker Quote Link to comment Share on other sites More sharing options...
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